五、佛德瑞克．霍奇斯（Maj. Gen. Frederick B. Hodges），美國陸軍少將
Management thought leaders share their ideas on values in business.
1. Jonathan Gosling, Professor, University of Exeter Business School
OK, in business, I think one of the most overrated values is a value of loyalty. This works in many different ways. Part of it is clearly some points have to be disloyal to a peer group that's misbehaving in some way and stay true to the taskly objectives that are there. But this, I think, runs more deeply for leaders, particularly, who have to both represents the people within their organization, they have to feel in some sense subjectively united with. But they also have to look from outside the organization and represent the outside stakeholders for the organization, which sometimes means they have to look at their employees and their colleagues objectively. And this puts them in a difficult position. They both want to be subjectively united with their people, and yet treat them, in some sense, as objects or resources. So there's a built-in necessity for, to put it strongly, a necessity for betrayal in leadership. And I think if one's not prepared for that, doesn't have the resources for it, it's going to be a tough job.
2. Kari Granger, Leadership Development Specialist, Sunergos
If I think about it, all values are great, right? It's what we value. It is a value for a reason. I think more what's overrated is the espoused value without the value also in use. So when many organizations speak of values, yet lacks the implementation, that's overrated. The value statements in and of themselves.
3. Buie Seawell, Professor, Daniels School of Business, University of Denver
I think efficiency is the value that is most overrated in business. There's sort of , you know we've got to focus, we've got to pay attention, we've got to get things done. Even multitasking is thought of as efficient. What we need in business is creativity, is innovation. And efficiency doesn't necessarily produce innovative thinking or creative interaction. Think of an efficient river. It isn't one that is channelized and has cement on both sides of it so the water goes through quickly. It's one that meanders, that has pools, that has back waters. And that's where life takes place. That's where creativity, where newness comes about. The focus on efficiency is the least useful of the virtues of business.
4. Jonathan Doochin, Assistant Dean, Harvard University
I think in business the most overrated value is the idea of excelling without thing about why we're excelling. So the idea of getting in A. So we step through life and we go through middle school, we go through high school, we go through college. And the best thing that we can do is get an A. But oftentimes we don't understand what is it that drive us to get an A ? Why is an A important? And we get to the corporate world, and we're trying the same thing. We want to try to get the highest grade we possibly can. And in that setting, we're often trying to achieve things that we can achieve, but we're not thinking about how that affects us in the long term.
If that makes us happiest. If that actually aligns with our values. If it is most worthwhile. And in essence, what happens is, without thinking about it, we leave behind many years of going after a goal that might not actually be building who we are. That might not help us be the happiest. And we reach that goal. Let's say, for many, it's trying to achieve some financial success.
When we reach that goal, we might have lost many other things because we put them aside. Because at the time we weren't thinking about family, we weren't thinking about personal life, we weren't thinking about all these things. And we end up being 20, 30, 40, or 50, depending on what stage of life you're in, and finding that we've left a lot behind all for something that really wasn't that important.
It represented what we thought would be success and we thought would be the answer, but it wasn't actually the answer. And so it's very important to step back, reflect on life, think about what's important to us. And then come back to the situation and ask yourself, does this job really align with you?
5. Maj. Gen. Frederick B. Hodges, U.S. Army
I don't know that there's a value that's overrated. I think one that maybe is most often misunderstood is loyalty. Loyalty is one of the army's seven values that we cherish, but it can be misunderstood if it's interpreted as meaning personal loyalty to a superior where is superior might then use that to cause you to do something or prevent you from doing something, when in fact our loyalty is to the organization.
We take an oath to support and defend the Constitution of the United States every time a soldier enlists or when an officer is promoted, whenever he or she receives their commission. That loyalty is to the Constitution of the United States, and we reinforce that at every opportunity. So if you keep that loyalty lined up correctly, it enables you to avoid falling into a trap of doing something and then confusing loyalty to a particular boss versus loyalty to the institution. And if you can keep that straight, it's much easier to navigate through tougher ethical situations.
6. Mary Gentile, Senior Research Scholar, Babson College
It's interesting to think about which value may be most overrated in business and among business leaders. I think we put a lot of emphasis on the idea that business leaders need to be quickly decisive in problem solving. And I actually think it becomes very important for business leaders to be able to re-frame problems, to restate problems, and even to reformulate them. You might find that the choices that you thought you were restricted to can become much broader. And you have options to act in a way that balances virtues and values and economic goals in a way that you may not have felt you had that option.