如何要求你想要的東西

How to Ask for What You Want
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改編自愛美.嘉露〈如何贏得同事注意〉。

人們不斷接收到各式各樣的要求,所以你可能很難得到同事的注意。正因如此,重要的是應切入正題,說明你想要對方做什麼、何時做、為何要做。無論你是發送電子郵件、作簡報,或與上司談話,都應先說明你想要什麼。

一開始就先提供最重要的資訊,然後提出你的需求,例如:「我需要你的建議」或「你什麼時候有空?」

描述情況。提供足夠的背景情境,讓對方以可以掌握狀況。讓他們想起當時的情況或之前的談話。

解釋原因。是什麼促使你傳達這個訊息?也許你得到新的資訊,或是最後期限逼近。

與大局連結起來。為什麼對方應該關心這件事?目標和誘因總是很能吸引人的注意。

(劉純佑譯)


With people being constantly bombarded with requests, it can be tough to get your colleagues’ attention. That's why it's important to cut to the chase about what you need someone to do, when, and why. Whether you're sending an email, making a presentation, or talking to your boss: start with what you want. Provide the most important information up front and ask for what you need. Say, “I need your advice,” or “when are you available?

Set the scene. Provide just enough context so the audience can follow along. Remind them of the situation or an earlier conversation. Explain the reason. What prompted you to deliver the message? Maybe you have new information, or there's a deadline approaching. Connect to the big picture. Why should your audience care? Goals and incentives are always great attention-grabbers.



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